5S is a workplace discipline used across Toyota operations worldwide. It stands for Sort, Set in order, Shine, Standardise and Sustain.
Why it matters to a customer:
• Tools and parts kept in order mean faster, more accurate work on your vehicle
• A clean workshop makes faults easier to spot and prevents damage
• Standard procedures mean the same quality of work regardless of who does it
• Regular audits keep those standards from slipping
Together with our ISO 9001:2015 certified quality management system, 5S is part of how we keep our workshop consistent.
